What happens to my price after 12 months?
Your discount covers your first 12 months. From month 13, your plan renews at list price, with notice before it changes: $39 per seat/month on Starter, or $32 per seat/month billed yearly.
Does the discount apply to contributor seats?
No. Contributor seats are not included in this offer. They stay at $12 per month, or $9 per month billed yearly, on every plan.
What if I upgrade during the 12 months?
Your rate stays locked, and the discount carries over to the plan you move to. The upgraded plan bills at 40% off its list price, and the 12-month clock restarts from the date of the upgrade. Downgrading is different: your original 12 months keeps running from where it started.
Is this available on annual billing?
Yes. The 40% discount applies to monthly and annual billing alike. On annual, Starter is $19.20 per seat/month billed yearly for the first 12 months.
What’s the difference between a full seat and a contributor seat?
Full seats provide access to your plan’s capabilities, subject to permissions. Contributors only track time against assigned work, keeping budgets, financials, reports, clients and other people’s time private. They cost $12 per month on every plan.
Do clients need an account?
No. Sharing is by link and always free. Clients do not need an account, a login or a seat.
What happens when I run out of AI credits?
Nobody is cut off mid-month. Overage packs cost $10 per 1,000 credits. Confirm an overage charge or enable auto top-up to keep using AI.
Are AI credits per person or shared?
Credits are shared across the workspace. Your number of full seats determines the size of the pool; nobody has a personal allowance. Credits reset monthly and do not roll over.
Can I switch plans?
You can upgrade to an available plan at any time, with the change taking effect immediately. Downgrades take effect at your next renewal, and nothing is deleted.
Do you offer annual billing?
Yes. Annual billing saves 18% and is billed yearly.
What counts as Enterprise?
Talk to us for multiple entities, intercompany operations, custom roles, or a procurement or security review. Enterprise has custom pricing.
Is there a free trial?
Yes. Try Starter for 14 days, with no credit card required.