Coverage reports

Agency management software for PR firms

PR is sold as a monthly retainer and judged on coverage, which means the report your client reads has nothing to do with the hours your margin depends on. Verbial keeps both in one place: a branded coverage report on your domain, and a retainer that paces itself against the time actually spent.

The problem

You get judged on placements and paid on retainers, and the two are tracked in different tools.

Coverage reporting eats delivery time.

A junior spends a day a month rebuilding the same deck in a spreadsheet and a slide tool.

Nobody notices the over-serviced account.

A demanding client absorbs double the hours and it only surfaces at renewal, if at all.

The report carries someone else's logo.

The one artifact the client actually reads is branded by a reporting vendor, not by you.

How it works here

How PR agencies set Verbial up

Departments
Media relations, content, strategy and paid. Retainer allocations split across them, so pacing tells you which part of the account is running hot.
Coverage reports
Placements, outlet, reach and sentiment on a branded report that refreshes itself and goes out on a schedule from your own domain.
Retainers
Billed in advance with a usage statement showing what the month bought by department, which is the conversation that renews the account.
Showcases
Public, tracked coverage pages for new business, so the pitch deck stops being rebuilt from scratch.

Common questions

Can Verbial track media placements and coverage?

Yes. Coverage reports carry outlet, link, date, reach and sentiment, with domain metrics fetched automatically. They render as a branded report and as a public showcase you can send to prospects.

Does it handle retainers with hours that vary month to month?

Yes. The retainer is a fixed monthly amount with an allocation of hours by department. Overages are quoted and pre-paid before the extra work happens, rather than argued about afterwards.

Can freelance journalists or contractors log time?

Yes, as members with a cost rate. Their hours flow into pacing and profitability, and they never see rates, revenue or anyone else's cost.

Built for how PR agencies actually bill.

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